422 S. Clinton Ave.

Rochester, NY 14620

Goodwill of the Finger Lakes

Founded and headquartered in Rochester, NY, Goodwill of the Finger Lakes is a caring, local, person-centered nonprofit organization that does a lot of good across the Greater Rochester and Central New York communities, and the Finger Lakes Region. Our mission is “Elevating people, community, and planet for a good today and a better tomorrow.” Our unique social enterprise is comprised of over 700 individuals who use their passion and expertise to find innovative solutions to address the countless barriers and social challenges that impact the lives of more than 387,000 people whom we are proud to serve annually. We create employment opportunities for people with barriers to independence while generating revenue to support our community programs and services such as Goodwill Vision Enterprises (formerly known as ABVI), 211/LIFE LINE, 988, Workforce Development and our Good Neighbor Program. At Goodwill, we envision thriving, sustainable communities across our region. Through collaboration with community we: eliminate barriers, increase equity for all marginalized groups, including people of color and people with disabilities; create quality employment opportunities, maximize vision wellness, support individuals in crisis, connect people to resources and reduce the collective impact on our planet. At Goodwill—not only do we change lives, but we also save lives, too. Retail: Through our stores and our clearance center, we provide employment opportunities and keep over 25 million pounds out of the waste stream. Goodwill Vision Enterprises (GVE): At GVE, we know there are barriers in the lives of people with significant vision loss. Our vision programs teach people to overcome them, and our team supports the goals of those we serve. From learning the skills needed to apply for a job online to cooking for their family, GVE is here to help anyone who is blind or visually impaired live an independent and meaningful life. 211/LIFELINE and 988: 211/LIFELINE operates 24 hours a day, 7 days a week helping community members access essential resources. We also provide support to people in crisis. Our experienced and compassionate tele-counselors are here to listen and to help. Goodwill of the Finger Lakes has recently adopted 988 Suicide and Prevention Lifeline, taking calls 24/7 and helping people struggling with behavioral and mental health crises. Good Neighbor: Our Good Neighbor Program works alongside our more than 40 community partners in the Finger Lakes’ and Central New York regions to provide individuals and families with apparel and household goods at no-cost, while ensuring they are connected to local programs and services. Good Neighbor currently has 4 hubs in Webster, Greece, Cicero, and Onondaga.

We focus on: Human Services, Community Benefit and Economic Development

Where we are: Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, Wyoming, Yates


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